Bouncer MUST be staked to the ground securely at all times to prevent tipping or injury. DO NOT USE IF WINDS EXCEED 20MPH: bouncer can flip over in high winds. If high winds exist, exit the bouncer immediately and turn off the blower.
Do not operate the bouncer when raining or if ground is wet. Risk of serious injury due to slipping hazards and electric shock from the blower if wet conditions exist.
There will be no refunds or reductions in price due to bad weather once the unit is delivered to the address of the Lessee by Jumping Monkeys.
We reserve the right to cancel any reservations due to severe or imminent deterioration of weather conditions, strong winds and/or heavy rains. You will receive a full refund if we cancel due to weather.
Jumping Monkeys inventories are in great demand, especially in the peak season. We receive multiple requests for our bouncers. When you reserve with us, we do not double-book.
It is imperative that you consider ample time to inform us as to any cancellation. Please review our policy regarding cancellations below if you need to cancel your reservation.
We require at least 1 week of notification of cancellation prior to your scheduled event; if you should have to cancel within the 72-hour time frame you will forfeit your full deposit.
The only exception to this is: in the case of rain or inclement weather wherein the cancellation fee assessment will be waived. All orders are subject to this policy.
There is no cost to reschedule the rental if done 24 hours prior to your event; rescheduling is subject to availability.